Chicago Marriott Southwest At Burr Ridge
1200 Burr Ridge Parkway
Burr Ridge, IL 60527 US
By: Dave Grossman, Hotel Magician
The Burr Ridge Marriott in the Southwest suburb of Burr Ridge, Illinois is really only suitable for those with business in the Burr Ridge or Willowbrook areas of Southwest Chicago. We would not recommend this as a good solution for anyone wanting to be downtown (it's about a 30 min drive) or that needs quick access to the airports (it's closer to Midway Airport than O 'Hare and while it provided a free shuttle to Midway (on request) it's still not *that* close.
The hotel is fairly new and does provide nice accommodations. The bed was comfortable and the breakfast buffet was decidedly standard. The staffing and business center needs some improvement, though. While the staff was very friendly, the toner was apparently missing from the printer in the business center the entire time we were there (Fri-Sun). We let different people know at different times and the answer was always something like "Oh, really?" with no attempt to fix it or offer an explanation or time it might be working again. They did let us use the concierge's machine to print but that brings me to another issue - no concierge! When we had questions about the area, the hotel, etc., we needed to get in line at the check-in desk as this was the only staffed area. This sometimes meant waiting 10 or 15 minutes to ask a simple question.
Overall, the hotel was perfectly fine - nothing special but given that it's a new property with that "new hotel" feel, it is still easy to recommend the Burr Ridge Marriott Southwest if you need to be in the area.
Hotel Magician also offers the following other hotels in the area: